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    Information Governance

 

  • Provides accurate, consistent and strategic advice for compliance with regulatory and legal requirements, and informed decision-making, based on an approach utilizing extensive research, interviewing subject matter experts (SMEs) and hands-on investigation of existing best-practices and technologies.

 

  • Develops and implements concise corporate policies and information governance policies and schedules.

 

  • Works closely with clients, information technology teams and transactions teams to develop requests for proposals (RFPs), select appropriate vendors and solutions, and executes controls for using those chosen solutions.

 

  • Review and modification of corporate policies, maintenance and updating of existing policies and schedules (for archiving or destruction) related to handling personally identifiable information (PII) and client information, audits and improvement initiatives.

 

  • Managed due diligence for mergers, acquisitions, asset purchases and divestitures to extract information of value.

 

  • Assistance with legal hold requirements, strategic planning for information technology (IT) procurement initiatives and data migration projects.

 

  • Audits to assess information governance practices, security and client contractual obligation gaps.

 

  • Remediation projects in the context of information governance policies and schedules, existing legal hold requirements, internal informational data analytic initiatives and risk tolerances.

 

  • Management for defensible deletion initiatives regarding the elimination and disposal of legacy electronically-stored information (ESI), as well as the proper categorization and efficient utilization of retained ESI through new technologies and processes.

 

  • Support for executives, employees and subject matter experts (SMEs) in preparation for Federal Rules of Civil Procedure (FRCP) 30(b)(6) depositions and depositions in state actions, regarding information governance practices.

 

  • Training for all company personnel regarding the proper operation of information governance policies and schedules and their intersection with data privacy, data security and e-discovery issues.

 

  • Participation in multidisciplinary teams to accomplish cross-discipline and cross-border information governance initiatives involving data privacy, data security, e-discovery and information analytics issues.

 

  • Provided records retention and management policy guidance and advice to an international corporate entity.

 

  • Analyzed policies and records for communications technologies and bring your own device (BYOD) initiatives.

 

  • Advised on deal structure considerations involving information governance (preservation of a substantial customer database and related document management and permissions issues), cross-border transfer and data disambiguation issues for an international entity’s stock-purchase acquisition of a domestic entity.

 

  • Comprehensive records policy and schedule drafting, revision and deployment in conjunction with the in-house law department for a domestic technology provider of mobile, telephone and web communication services.

 

  • Provided a nonprofit agency with revisions to existing records and information governance practices, including staffing direction and compliance considerations, during business transformation and restructuring processes.

 

  • Provided an information governance policy and supporting strategy in conjunction with a legal hold process and documentation for an international entity.

 

  • Reviewed existing practices, and then provided recommendations regarding specific records destruction, management, production, retention and scheduling issues.

 

  • Consultation regarding cross-border transfer, data hosting and storage, and information governance advice for a human resources data hosting and consolidation initiative, involving significant PII, in the European Union (EU), and North, Central and South America.

 

  • Advised on information governance and related privacy considerations and representations for a proposed energy company venture involving a domestic online consumer lending program.

 

  • Implemented records retention and management policies and schedules involving human resources, payroll, Occupational Safety and Health Administration (OSHA), financial, legal, risk management and project development.

 

  • Provided advice and privacy recommendations regarding enterprise-wide information security reviews for law firms and organizations involved in healthcare, finance, manufacturing, pharmaceuticals and security services.

 

  • Implemented information governance and legal hold regimens, integrating policies, a records retention schedule and social media policy into an existing corporate governance framework.

 

  • Consultation for a healthcare organization considering the application of new business associate agreement requirements to existing information governance practices, regulatory retention periods and legal hold considerations.

 

  • Contributes to the design and implementation of information governance workflows and policies.

 

  • General information governance tasks, such as assisting an information governance analyst with the attorney departure process editing existing records as required, assisting an information governance disposition specialist with review and possible disposition of PII, assisting an information governance mobility specialist with review and release of designated client records (physical and electronic) for transfer out of custody, entering information into a records management database, ensuring the proper filing of attorney emails in the document management system, preparing boxes of paper documents for offsite storage and retrieving such boxes as required, preparing new files, properly filing and verifying records, researching information on file activity and history, transferring inactive files to the data warehouse (or to an actual warehouse, if paper documents).

 

  • Develops and executes strategic plans for information governance and eDiscovery initiatives.

 

  • Shares eDiscovery, information governance and litigation expertise with cross-functional team members when advising in-house and outside counsel on active, investigational, pending and regulatory matters.

 

  • Works collaboratively with internal and external business partners, case teams, eDiscovery teams, information governance teams, outside counsel and vendors.

 

  • Oversees information governance functions and is responsible for ensuring the application of corporate records management principles.

 

  • Works directly with attorneys, management and outside vendors to ensure compliance with existing information governance practices, procedures and protocols, and develops new methods, as required.

 

  • Responsible for directing the activities of internal staff in support of departmental and company initiatives, such as the development of procedures that decrease the extent to which personnel rely on paper documents.

 

  • Implements policies and procedures to mitigate risks and decrease costs associated with the storage of records.

 

  • Defines core competencies and audits the information governance performance of department personnel.

 

  • Promotes increased use and reliance on electronic versions of records to reduce the overall paper inventory.

 

  • Provides training for management, attorneys and staff regarding records identification, imaging, management, retention and shredding, to ensure the efficient and appropriate disposition of records.

 

  • Remains current on developments in information governance, and introduces new concepts, processes and technology, as appropriate.

 

  • Interacts with administrative heads, practice group leaders, and the office of general counsel to develop, implement and oversee the document management and retention practices and schedules.

 

  • Provides oversight for consistency and systematic control of the content being incorporated into promotional materials and training manuals.

 

  • Implements policies, procedures and protocols for the dissemination of all incoming and outgoing documents.

 

  • Works with legal technology to ensure compliance with motions to compel, preservation orders (litigation hold), protective orders and subpoenas.

 

  • Responsible for setting performance goals for team members, developing plans for improving their skills, and providing sensitive performance feedback.

 

  • Works closely with department supervisors in addressing performance management concerns.

 

  • Collaborates with human resources when necessary to address performance or disciplinary issues.

 

  • Monitors unusual user activity in email and direct messaging (DM) systems.

 

  • Manages cross-functional document review and production teams, and has responsibility for analyzing data and making recommendations regarding effective lifecycle management of paper and electronic records, and for ensuring the security, availability, and retention of records through the application of the latest technologies.

 

  • Develops appropriate information governance and records management and retention training for staff.

 

  • Negotiates with vendors and then manages outside storage accounts, to ensure that the proper level of service is provided by the vendors.

 

  • Prepares regular status reports on team activities, projects, and other initiatives.

 

  • Responsible for various aspects of data management, such as data remediation (securely removing old, unused data, and eliminating archived PII), data classification and categorization (pinpointing where electronic and paper files should be assigned and how they should be indexed and tagged), data mapping (constructing and maintaining a directory of evolving data source inventory, identifying important electronically stored information repositories, eliminating irrelevant repositories and compliance with all applicable standards), defensible deletion (removal of redundant, outdated content from the system, to cut costs, reduce risks, and improve search functionality).

 

  • Researched, evaluated, tested, recommended, procured and used many information governance software platforms, such as ADAudit Plus, a.k.a., Alteryx, BlueMeg, Classify360, Clearswift Information Governance Server, Commvault Activate, Data Science Studio (DSS), Data Stream Manager, Data3Sixty, Diligent Entities, Dimodelo Architect, Druva, EnGlobe, IBM IIG, IBM Unified Governance and Integration, Information Value Management, nayaEdge, Netwrix Auditor, Onna, OpenDQProfisee, Rubrik, SAS Business Intelligence, Secure Configuration Manager, SecureClean, Sherpa Altitude IG, TopBraid, TrustMAPP, WebAssurance.

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    Last updated 200719_0003

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