Law Office (Legal Operations)

 

• Provided legal operations guidance for in-house legal departments, such as analytics metrics, communications, eDiscovery, knowledge management, financial planning (operating the e-billing platform, preparing various budgets, spend forecasting), global data governance, information governance, knowledge management, legal hold, legal process outsourcing (LPO), managed services (due diligence, eDiscovery), negotiations (alternative fee arrangements), strategic planning (assisting with employee performance reviews, creating yearly goals, creating a 3-year plan, working directly with law department management on a daily basis), operations (compliance, data analytics, meeting planning, presentations, training, staffing), technology (operating the case management platform, operating the contract management platform, testing proposed new hardware and software), vendor management (consultants, experts, outside counsel and supply vendors).

 

• Worked directly with management to implement a strategic plan, including the creation of key performance indicators (KPIs), managing succession planning and developing operational plans for department operations.

 

• Managed all law department non-legal functions, such as attorney licensing and continuing legal education (CLE) reporting, contract management, data analytics and metrics, information governance, information technology (hardware and software), knowledge management, operations scheduling (departmental meetings, in-house training seminars, offsite CLE seminars), payments, regulatory compliance, records management, records retention.

 

• Acted in a cross-functional capacity to leverage the budget and investments made by the legal department in furtherance of its operations, utilizing a varied skill set encompassing experience in financial management, legal data analytics, strategic planning, technology management, and vendor management.

 

• Researched, evaluated, tested, recommended, procured and used many legal operations management software platforms, such as Acuity ELM, Brightflag, BusyLamp, Collaborati, Dazychain, eCounsel, GaLexy, HighQ, Law Vu, Lawtrac, Legal Gateway, LegalWorks, LexisNexis CounselLink, LSG Advocator System, Miratech LegalHold, Onit Enterprise Legal Management, SimpleLegal, TAP Workflow Automation, TeamConnect, TyMetrix 360, Xakia.

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    Last updated 200731_1037